Statewide Crisis Line

Beginning January 1, 2020, Central Iowa Community Services has collaborated with the Iowa Department of Public Health and Your Life Iowa for a statewide crisis phone line available to all persons living in Iowa.

The crisis line provides information and referral, counseling, crisis service coordination, and linkages to crisis screening and mental health services, including dispatch of the CICS Mobile Response Team 24 hours a day in Story County. Additional resources are available that incorporate help with alcohol, drugs, gambling, as well as mental health and suicidal thoughts.

Because crisis can happen to anyone, at any age, at any time, the crisis phone line provides trained, compassionate telephone counselors 24 hours a day, 365 days a year to support anyone in crisis. All contacts are confidential.

Toll-free Crisis Line phone number 855-581-8111

Live, online chat counseling, available at

Text support available by texting to 855-895-8398