Story County General Assistance in conjunction with Good Neighbor Emergency Assistance and The Salvation Army, is providing a Centralized Intake process for rent and utility assistance for Story County Residents. Applications for rent and utility assistance can be made at Story County General Assistance, one application, one location for assistance from multiple agencies. Service Coordination is also available to assist interested applicants in connecting to other resources, services, and supports.
- Burial Assistance
- Other basic needs on a case-by-case basis
Before coming to the General Assistance Office, please call (515)-663-2930 to schedule an appointment.
- General Assistance Application (PDF)
- General Assistance Policies and Procedures (PDF)
- Rent, Utility and Housing Assistance Resources (PDF)
Habitat for Humanity of Central Iowa has a store at 3504 Grand Ave. in Ames, and they take donations of building materials, tools, furniture, and appliances. They are open every week on Tuesday, Wednesday, Friday, and Saturday from 9am to 3pm and Thursday from 10am to 6pm. The store is open to the public; all proceeds from sales go towards providing affordable housing. If you have questions about donations, sales, or volunteering, call the store at 515-232-2335.
NACo Prescription Drug Discount Program
These cards may be used by all county residents, regardless of age, income, or existing health coverage. The program is designed to help residents who have no prescription drug insurance coverage or have certain needed medications that are not covered. A national network of more than 54,000 retail pharmacies will honor the NACo prescription discount card. The cards and more information are available in the Community Services office.