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1. How much does it cost to adopt a pet at the Story County Animal Shelter?
2. How do I adopt an animal from the Story County Animal Shelter
3. How can I help a neglected or abused pet?
4. How to find a lost pet?
5. Will the animal I adopt have any vaccines and be neutered or spayed?
6. How can I volunteer?

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1. What is a Homestead Credit?
2. What is a Military Exemption?
3. How do I apply or find out if I qualify for the Homestead Credit or Military Exemption?
4. I have applied for the Homestead Credit and/or Military Exemption, but I don't see them on my property tax bill?
5. Do I need to sign for homestead exemption every year?
6. I moved to a new home, do I need to sign for homestead exemption?
7. What other Credits and Exemptions may I be eligible for?
8. How is the Assessor appointed?
9. What is the Conference Board?
10. How does the Assessor determine the value of my property?
11. What is classification?
12. What is Market Value?
13. How Does the Assessor Estimate Market Value?
14. How often is my property reassessed?
15. When are Assessment Notices mailed?
16. What do I do if I disagree with the Assessed Value of my property?
17. What is the Board of Review and who are the members?
18. What is the Property Assessment Appeal Board and who are the members?
19. What is an Equalization Order?
20. How is an Equalization Order Determined?
21. How will I know if my property receives an Equalization Order?
22. My assessment has not changed, why have my property taxes increased?
23. What is Taxable Value?
24. What is a Rollback?
25. What is a Levy Rate?
26. What does Property Tax pay for?

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1. How do I request an absentee ballot?
2. Who may vote an absentee ballot?
3. When can I apply for an absentee ballot?
4. When are ballots sent out?
5. Can I sign up to automatically get an absentee ballot for every election?
6. I am in the military and/or living overseas. How can I vote absentee?
7. I am a college/graduate student. Where should I get my absentee ballot?
8. I have moved. Can I request a ballot? Which address should I use?
9. Can I request a ballot by email or fax?
10. Can I request an absentee ballot for someone else?
11. Can I pick up an absentee ballot for someone else?
12. What if I have power of Attorney (POA)?
13. Can I take a ballot home with me?
14. If I lose my absentee ballot, can I get another one?
15. How do I return my absentee ballot?
16. Can I return my ballot by email or fax?
17. Does the ballot have to be returned by mail?
18. Can I give my voted absentee ballot to someone else to return for me?
19. When must I return the voted ballot?
20. If I request an absentee ballot, can I change my mind and still vote at my regular polling place?
21. How are absentee ballots counted?

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1. What is a drainage district?
2. Who sets up drainage districts?
3. What are assessments for?
4. How is my assessment determined?
5. Who are the trustees?
6. Can the trustees make repairs without my consent?
7. Can I get out of the district?
8. Where are the drainage district records kept?
9. Where can I complain about drainage problems?
10. Who pays for drainage district repairs?
11. Why are the drainage assessments not proportional to property valuation?
12. Why is my assessment $25.00 when my neighbor's is only $7.00?
13. I've lived here for years and never gotten a drainage bill. Why now?
14. I just purchased this property and got a drainage bill. The previous owner paid me for property taxes due. Should they pay for this as well?
15. What happens if I don't pay my assessment?

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1. What information is available online?
2. How can I research the history of a property?
3. What is a parcel number? How do I find the parcel number of a particular property?
4. How do I change the mailing address for a property?
5. What if my name is misspelled on a property?
6. Is there a military exemption or family farm credit or homestead credit on a property?
7. Why does a deceased person's name still appear on a property?
8. Where can I find a cemetery deed?
9. How can I get the legal description of a property?
10. Can I get a map of the county? How about a map of my property?

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1. What is a voter confirmation card?
2. Do I need my voter card to vote?
3. What is the Voter ID Personal Identification Number (PIN)?
4. Why didn't I receive a card with a PIN?
5. I have a voter card that was mailed to me prior to November 17, 2017? Can I use it for voting purposes?
6. I can't find my card. Can I get a new one?
7. I use a PO Box. Why is a street address listed on my voter card?
8. What's my political affiliation?
9. Why are two polling places listed?
10. If I come to the office to register, can I get my voter card that day?
11. What is the Voter ID Number?

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1. Can you help me find an apartment?
2. Can you assist with gasoline or bus tickets?
3. Do you pay deposits?
4. How can I get rent or utility help?
5. Do you assist with grocery vouchers?
6. How do I get help to receive and/or pay for mental health and disability services (including intellectual/developmental disabilities and brain injuries)?
7. How do I get a Case Manager?

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1. Can I dig wildflowers out of the ditch?
2. Do I have to use non-toxic shot in any of the public hunting areas?
3. What if I want to have a large event in a SCC area?
4. Can I ride an ATV in Story County Conservation areas?
5. Can I pick flowers out of the prairie?
6. Can I snowmobile in Story County Conservation areas?
7. Can I target / trap shoot on county areas?
8. Can I use a tree stand on SCC areas?
9. How big do bass have to be before I can keep them?
10. How do I remove a wild animal from my property?
11. I know that Peterson Park is Bow and Shotgun only, but can I use a black powder gun?
12. Is a keg of beer allowed in a county park?
13. Is paintball allowed in public hunting areas or parks?
14. Where can I let my dog run / swim free?
15. Where do you allow horses?
16. Why are beach hours different from park hours?

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1. Where can I find disaster relief information?
2. Where can I find volunteer opportunities?
3. Who should I call if my outdoor warning sirens do not activate?

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1. Why is there a row of rock along the side of the gravel road?
2. How do I apply for a moving permit?
3. How do I get dust control?
4. How do I add a new or widen an existing driveway or field entrance?
5. How can I find the traffic count for my road?
6. Where can I get Section Corner information?
7. Have a question about drainage districts?
8. What construction projects are upcoming in Story County?

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1. How do I apply for a permit to install a septic system?
2. How often should I have my private water supply well tested to ensure the water is safe to drink?

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1. How many of your buildings use geothermal for its heating and cooling?
2. Is your department the one that I visit to reserve camping sites?
3. What is the Facilities Management Department and what does it do?
4. What is geothermal and how does it work?

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1. I am trying to renew my vehicle registration but there is a hold out of Story County for unpaid fines. I can’t pay the full amount - can I get on a payment plan and get my tags?
2. My driver’s license is suspended because I have an unpaid ticket. Can I get my license back while I am making payments?
3. My driver’s license is barred. Can I get my license back through this program?
4. How do I get on a payment plan?
5. I am on probation. Can I still set up a payment plan?
6. Can I make my payment with a credit card?

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1. What is GIS?

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1. I’ve got a question about Story County. Are you the Information desk?
2. I got a virus from a storycounty.com e-mail address -or- someone says I sent them an infected e-mail from my storycounty.com e-mail address. Why is this?
3. What does Information Technology do?
4. How do I set Google Chrome as my default web browser?

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?
3. Will Story County link to my website?

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1. How long do I have to transfer a vehicle?
2. What happens if I don't transfer a vehicle within 30 days?
3. Where do I place my new registration sticker?
4. When will I be issued the NEW Regular County Plate design?
5. What does the name connector "and", "or" mean on the face of my vehicle title as it relates to selling my vehicle?
6. Where is the title to my small trailer?
7. How do I apply for a lost or replacement title?
8. What forms of payment are accepted?
9. Does Story County provide Iowa DOT Driver's License services?
10. How do I put my vehicle/plates in legal storage? What is legal storage?
11. When can I renew my plates?

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1. What is my property zoned?
2. What do I need to know and do to build on my property?
3. I've submitted a development application, what's next?
4. I am thinking of moving from the city to a county/rural home. What do I need to know?
5. How do I find a Land Surveyor in Story County?
6. How do I stay informed and get involved?

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1. Where can I get the latest information or tax statement for my property?
2. When are my property tax payments due?
3. Whom should I contact if my mailing address changes or I have a name change?
4. I just purchased this property and I am now being told that I am responsible for the full years taxes, how can this be?
5. What should I do if I receive a tax statement on a home I recently sold? Am I responsible for the taxes on the sold property?
6. What happens if my taxes are not paid by the due date?
7. Why am I getting this tax statement when my mortgage company pays my taxes or I set up an auto-pay option??
8. Why were special assessment statements mailed to me?
9. What is tax suspension? Can my property taxes be suspended?
10. Is there any type of credit or help available for elderly, disabled, or low-income property owners?
11. Is there any type of credit or help available for low-income mobile home or manufactured home property owners?
12. What forms of payment are accepted?

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1. What are the walk-in clinic hours?
2. Where can I find information about immunization clinics and the Senior Health Clinic hours?
3. Where can I find information related to vaccinations for children?

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1. Can I apply for a marriage license in one county and get married in another county?
2. Who can legally perform a marriage ceremony in Iowa?
3. Can you apply for a passport in the Recorder's office?
4. Do we need a blood test to get married?

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1. What are the hours of the Story County Sheriff's Administration Office?
2. What days are weapons permits issued?
3. How do I obtain a permit to purchase weapons?
4. What are the laws addressing carrying weapons for residences, business owners and land owners?
5. Can I carry a weapon in a motor home?
6. How do I obtain a permit to carry a concealed weapon?
7. How may I legally transport a weapon without a permit to carry weapons?
8. How do I get a copy of my driving record?
9. What does it cost to obtain a copy of an accident report?
10. How do I check to see if someone is a registered sex offender?
11. Where can I get information on Sheriff Sales?
12. If I am interested in bidding at a Sheriff Sale what do I need to do?

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1. What is the difference between a sheriff’s deputy, a police officer, and an Iowa State trooper?
2. What happens if I refuse to sign a ticket I do not agree with?
3. How long will I have to wait for a deputy sheriff to respond to my call?
4. What kind of training do Story County Deputies receive?
5. How are crimes investigated?
6. What happens when an investigation is completed?
7. How do I avoid getting ripped-off online?
8. What are the State of Iowa child restraint laws?
9. I just hit a deer with my car. Do I have to report it?

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1. Where can I get information on sheriff sales?
2. If I am interested in bidding at a sheriff sale, what do I need to do?

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1. What benefits am I entitled to?
2. Can I get assistance with rent?
3. How do I get into the Veterans Home?