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Animal Control

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1. How much does it cost to adopt a pet at the Story County Animal Shelter?

Spayed or neutered dog $35.00. Spayed or neutered cat $30.00

2. How do I adopt an animal from the Story County Animal Shelter

Once you have decided you would like to adopt an animal from us an adoption request form must be submitted.  You may fill this out in person at our facility or over the phone with shelter personnel. Please allow us time to review applications before adoption.  Because of the adoption process we do not do same day adoptions.

3. How can I help a neglected or abused pet?

Step 1 - Evaluate the Situation. Is the animal being physically abused or being denied food and shelter?
Step 2 - Report it. Contact your local law enforcement agency or the Animal Control at 515-382-3338.
Step 3 - Prevent it. Educate friends and neighbors about the responsibilities of pet ownership.

4. How to find a lost pet?

Make sure your pet is tagged or chipped. Take immediate action and don't wait for the pet to return home. Familiarize yourself with specific information about the physical characteristics of your pet like color, patterns, weight and sex. Contact local humane societies with a description of your lost pet and a phone number to contact you. Blanket the area the pet went missing with flyers. Use social media like Facebook and Twitter, and contact local radio stations.

5. Will the animal I adopt have any vaccines and be neutered or spayed?

All dogs and cats that are adopted have to be spayed and neutered before they go to their new home.  We also give them their distemper shots, worming, and flea and tick treatment.  Dogs are also given a bordetella vaccine.

6. How can I volunteer?

For more information give us a call at 515-382-3338 or visit our Ways to Volunteer tab.

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Assessor

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1. What is a Homestead Credit?

The homestead credit is a property tax credit for residents of the state of Iowa who own and occupy their homestead on July 1 and for at least six months of the calendar year. It is a tax credit funded by the State of Iowa for qualifying homeowners, and is based on the first $4,850 of actual value of the homestead. You can apply for this in person in the Assessors Office or online using the Beacon website. To use the Beacon website click the link below to access the search page, fill in your property information and in the search results there is link towards the bottom of the page that will allow you to access this form. Apply for Homestead Tax using the Beacon Site.

2. What is a Military Exemption?

Veterans who served in active duty and who were honorably discharged are eligible to receive a military exemption on their property taxes. If you served in the military and were on active duty for 18 months you are eligible for a military exemption. Pursuant to Iowa law, the reduction in taxable value is determined by the dates and amount of time the veteran served in active duty. The reduction of taxable value for World War I veterans is $2,778 and $1,852 for all other periods of service. Former and current members of the Iowa National Guard and reserve forces need not have performed active duty if they served at least 20 years. You can apply for this in person in the Assessors Office or online using the Beacon website. To use the Beacon website click the link below to access the search page, fill in your property information and in the search results there is link towards the bottom of the page that will allow you to access this form. Apply for Military Exemption on the Beacon Site.

3. How do I apply or find out if I qualify for the Homestead Credit or Military Exemption?

Your local assessor has forms that you need to complete, sign, and file for the homestead credit and/or military exemption. That office can also tell you the qualifications for each. Iowa law provides for a number of exemptions and credits, including homestead credit and military exemption. It is the property owner's responsibility to apply for these as provided by law at the Assessor's office in their jurisdiction. If the property you were occupying as a homestead is sold, or if you cease to use the property as a homestead you are required to report this to the assessor in whose jurisdiction the property is located. Apply for Homestead Credit or Military Exemption

4. I have applied for the Homestead Credit and/or Military Exemption, but I don't see them on my property tax bill?

Depending on when the homestead credit application or military exemption application was signed by the property owner, it may more than 24 months for the credit or exemption to appear on the property tax statement. July 1 of the current assessment year is the deadline for filing for the homestead credit or military exemption for the current assessment year. If the July 1 deadline is missed, the exemption or credit will not be applicable until the next assessment year.

As an example, if a property owner applied for the homestead credit on July 2, 2009, they have missed the July 1 deadline for assessment year 2009. The property owner is now applying for the homestead credit for assessment year 2010. The property owner will not receive a property tax statement for levies against the 2010 taxable value until Aug or Sept 2011.

5. Do I need to sign for homestead exemption every year?

No, once you have signed for your homestead exemption it stays in effect until a change of ownership is recorded or until the owner request that the exemption be removed.

6. I moved to a new home, do I need to sign for homestead exemption?

Yes, you have to sign for homestead exemption any time you move.

7. What other Credits and Exemptions may I be eligible for?

There are several more exemptions that may be applied for at your local assessor's office. Each type of exemption has specific criteria and rules. Some are one time sign up and others must be applied for annually. Please check with your local assessor to see if you qualify for any of the following:

-Barn & One-Room Schoolhouse
-Data Center business Property Exemption
-Disabled and Senior Citizens Property Tax Credit/Rent Reimbursement
-Disabled Veteran Homestead
-Family Farm Credit
-Forest & Fruit Tree Reservations
-Impoundment Structures
-Industrial Property, Research service Facilities, Warehouses, Distribution Center and Cattle Facilities
-Low Rent Housing
-Methane Gas Conversion Property
-Mobile Home Reduced Tax Rate
-Manufactured Home Community or Mobile Home Park Storm Shelter
-Native Prairie/Wetland
-Pollution Control and Recycling
-Religious, Literary, and Charitable Societies
-Special Assessment for Elderly and Disabled
-Speculative Shell
-Urban Revitalization
-Web Search Portal
-Wildlife Habitat
-Wind Energy Property

8. How is the Assessor appointed?

The local assessor is appointed by a conference board to a six year term. All assessors must have successfully passed the assessor exam given by the Department of Revenue. Each assessor must successfully complete 150 hours of formal continuing education in order to be eligible for reappointment.

9. What is the Conference Board?

The conference board for the county assessor is comprised of the county supervisors, the mayors of incorporated towns in the county, and a school board member from each school district in the county. The conference board for the city assessor is comprised of the county supervisors, city council members, and the school board members.

10. How does the Assessor determine the value of my property?

Depending on the classification of the property, the assessment is to represent the market value of the property unless otherwise provided by Iowa Code. Residential, agricultural dwellings, commercial, and industrial classed properties are to be assessed at market value. Changes in market value as indicated by research, sales ratio studies and analysis of local conditions as well as economic trends both in and outside the construction industry are used in determining your assessment. Agricultural land and buildings are valued on productivity and net earning capacity.

11. What is classification?

Real estate parcels are annually assigned a property classification by the assessor. This classification is to be consistent with the primary use of the property. There are four classifications of property in Iowa. These classes are agricultural, residential, commercial, and industrial. Classification may not necessarily be the same as the zoning of the property.

12. What is Market Value?

Market value of a property is an estimate of the price that it would sell for on the open market on January 1st of the year of assessment. This is sometimes referred to as the 'arms length transaction' or 'willing buyer/willing seller' concept.

13. How Does the Assessor Estimate Market Value?

To estimate the market value of your property, the Assessor generally uses three approaches. The first approach is to find properties that are comparable to yours which have sold recently. Local conditions peculiar to your property are taken into consideration. The assessor also uses sales ratio studies to determine the general level of assessment in a community, in order to adjust for local conditions. This method is generally referred to as the MARKET APPROACH and usually considered the most important in determining the value of residential property. The second approach is the COST APPROACH and is an estimate of how many dollars at current labor and material prices it would take to replace your property with one similar to it. In the event improvement is not new, appropriate amounts for depreciation and obsolescence would be deducted from replacement value. Value of the land then would be added to arrive at the total estimate of value. The INCOME APPROACH is the third method used if your property produces income such as an apartment or office building. In that case, your property could be valued according to its ability to produce income under prudent management; in other words, what another investor would give for a property in order to gain its income. The income approach is the most complex of the three approaches because of the research, information and analysis necessary for an accurate estimate of value. This method requires thorough knowledge of local and national financial conditions, as well as any developmental trends in the area of the subject property being appraised since errors or inaccurate information can seriously affect the final estimate of value.

14. How often is my property reassessed?

State law requires all properties to be reassessed every two years. Current law requires the reassessment to occur in odd numbered years. If necessary, assessors may reassess property every year.

15. When are Assessment Notices mailed?

Assessment notices are mailed on or before April 1st whenever there is a change in assessment to a taxpayer's property.

16. What do I do if I disagree with the Assessed Value of my property?

Property owners who would like to challenge their assessment may file a written appeal with the local board of review between April 2nd and April 30th. In odd numbered years when an equalization order is issued by the Department of Revenue, property owners may file a written appeal between October 9th and October 31st. Petition forms to the board of review are available at the local assessor's office. More information on the Board of Review

17. What is the Board of Review and who are the members?

The local board of review is composed of either three or five members who are familiar with local market conditions and trends. According to Iowa law, one member must be a farmer, one a licensed real estate broker, and one a registered architect or contractor. The board of review reviews all petitions and has the power to confirm or to adjust upward or downward any assessment. The Board operates independently of the Assessor's office. Who is the Board of Review?

18. What is the Property Assessment Appeal Board and who are the members?

The Property Assessment Appeal Board (PAAB) is a state agency created for the purpose of establishing a consistent, fair and equitable property assessment appeal process. Decisions of the local Board of Review may be appealed to PAAB. One member of the board shall be a certified real estate appraiser or hold a professional appraisal designation, one member shall be an attorney practicing in the area of state and local taxation or property tax appraisals, and one member shall be a professional with experience in the field of accounting or finance and with experience in state and local taxation matters. Property Assessment Appeal Board website

19. What is an Equalization Order?

The Iowa Department of Revenue imposes equalization orders in odd-numbered years for each property class, except industrial, in each of the 107 assessing jurisdictions. Equalization is accomplished by increasing or decreasing the aggregate valuations for certain classes of property within assessing jurisdictions by the percentage necessary to adjust the level of assessment to actual value.

20. How is an Equalization Order Determined?

The Iowa Department of Revenue is responsible for "equalizing" assessments every two years. Following is a general explanation of the purpose of equalization. The Department compares the assessors' abstracts to a "sales assessment ratio study" it has completed independently of the assessors. If the assessment (by property class) is 5 percent or more above or below the sales ratio study, the Department increases or decreases the assessment. (There is no sales ratio study for agricultural and industrial property.) Equalization occurs on an entire class of property, not on individual property. Also, equalization occurs on an assessing jurisdiction basis, not on a statewide basis. Equalization is important because it helps maintain equitable assessments among classes of property and among assessing jurisdictions. This contributes to a more fair distribution of state aid, such as aid to schools. It also helps to equally distribute the total tax burden within the area.

21. How will I know if my property receives an Equalization Order?

A notice will be issued in each jurisdiction receiving an equalization order. The notice will be published in the newspaper which is the "official publication" for the jurisdiction. The press release will be issued on or around October 1st in odd numbered years.

22. My assessment has not changed, why have my property taxes increased?

Each year, assessed values are subject to a rollback factor determined by the Director of Revenue creating a taxable value. Property tax is calculated by applying a levy rate to the taxable value. Levy rates and rollbacks change from year to year therefore adjusting the amount of property tax.

23. What is Taxable Value?

Taxable value is the value determined by the county auditor after application of a rollback factor to the assessed value. Taxable value is calculated by multiplying the rollback rate for the correct property class by the equalized 100% actual value.

24. What is a Rollback?

The rollback rate is a statewide rate set annually for each property class by the Iowa Department of Revenue. More than 20 years ago, residential property values were rising quickly. To help cushion the impact of high inflation, the Legislature passed an assessment limitation law called rollback. Increases in assessed values for residential and agricultural property are subject to this assessment limitation formula. If the statewide increase in values of homes and farms exceeds 4 percent due to revaluation, their values are "rolled back" so that the total increase statewide is 4 percent. Rollback is also available for industrial and commercial property when necessary. This does not mean that the assessment on your home will increase by only 4 percent. The rollback is applied on a class of property, not an individual property. This means that the statewide total taxable value can increase by only 4 percent due to revaluation.

25. What is a Levy Rate?

There are a number of different taxing districts in a jurisdiction, each with a different levy rate. Each year the county auditor determines for that district a levy rate that will yield enough money to fund the different entities in that district. The entities include local schools, counties, cities, townships, community colleges, local assessors, and others. Since more than one taxing authority is calculating a tax rate for the property, all the rates are added together, resulting in a single tax levy called a consolidated levy. This consolidated levy is always the result of two or more tax rates established by different government entities.

26. What does Property Tax pay for?

Your property taxes fund:
- K - 12 Schools (42%)
- Counties (21.7%)
- Cities (29.7%)
- Hospitals (2.0%)
- Merged Area Schools (2.1%)
- Assessors (1.1%)
- Townships (0.6%)
- Agricultural Extension District (0.4%)
- Miscellaneous (0.4%)

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Auditor & Elections - Absentee Voting

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1. How do I request an absentee ballot?

To request an absentee ballot, print out the Iowa Absentee Ballot Request Form, fill it out and mail it or hand-deliver it to the Auditor’s Office. 

Story County Auditor’s Office 900 6th St. Nevada, IA 50201 

Upon receiving the request and when absentee balloting begins, an absentee ballot and voting instructions will be mailed to you. If you do not having printer capability or access to the internet, you may call the Auditor’s Office to have a request form mailed to you. (515) 382-7210.   

In lieu of the Iowa Absentee Ballot Request Form, you may submit a written request for an absentee ballot on a piece of paper no smaller than 3x5 inches.

The request must contain the following required information: 

• Name
• Date of Birth 
• Iowa driver’s license/non-operator ID number OR 4-digit PIN from your voter confirmation card 
• Address (this must be a street address, not a PO Box) 
• Mailing Address for the Absentee Ballot (if different from Story County voting address) 
• Political Party Affiliation (Primary Election only) 
• Name OR Date of Election (e.g., City-School Election, November 2, 2021) 
• Signature and Date 
• For mailed ballots, completed forms must be returned to the Auditor’s Office by 5:00 p.m. no later than the pre-registration deadline for the election (15 days before all elections).

Absentee Ballot Request Form

2. Who may vote an absentee ballot?

Any registered voter may vote by absentee ballot in any election. There are two ways to vote early: 

In Person: Once absentee voting begins (currently 20 days prior to any election), you may vote in the Auditor’s Office during business hours, 8:00 a.m. - 4:30 p.m., Monday through Friday. Additional in-person voting opportunities are available on the Saturday preceding a Primary Election and the Saturday preceding a General Election.  Additional opportunities for in-person absentee voting may be provided at satellite stations. Satellite voting is called by petition of citizens. The deadline to vote absentee in person at the Auditor's Office is 4:30 p.m. the Monday before an election. 

By Mail: To vote by mail, send a signed request form or a written request for an absentee ballot with all the required information to the Auditor’s Office.

Absentee Ballot Request Form

3. When can I apply for an absentee ballot?

You can request an absentee ballot for an election no more than 120 70 days before the date of the election. Ballots will not be mailed until the 29th 20th day before the election. The deadline to request that a ballot for any election be mailed to you is 5:00 p.m. on the 11th 15th day before an election (three Mondays before). You may still vote by absentee in-person at the Auditor’s Office until 4:30 p.m. on the Monday before an election. If you are voting by mail, your ballot must be returned to the Auditor’s Office by the close of polls on Election Day (8 pm for all elections).

Absentee Ballot Request Form

4. When are ballots sent out?

For domestic voters, ballots are sent out 29 20 days before the election. On the 29th 20th day before an election, absentee ballots are sent to everyone who has requested a ballot up to that point. Requests that are received after ballots are available and prior to the deadline to request a mailed ballot (15 days prior to election) are processed and sent out within the next business day.

Absentee Ballot Request Form

5. Can I sign up to automatically get an absentee ballot for every election?

In Iowa, you must request an absentee ballot in writing for each election. The only exception is for members of the military or voters living outside the United States. Overseas citizens and military personnel may complete a Federal Post Card Application (FPCA) and receive ballots for all federal elections during a calendar year, unless the voter requests that ballots be sent for all elections. Federal Post Card Application (FPCA)

6. I am in the military and/or living overseas. How can I vote absentee?

The Uniformed and Overseas Citizens Absentee Voting Act (UOCAVA) makes it easier for military personnel and overseas citizens to participate in elections. The voter completes a Federal Post Card Application (FPCA) form to receive ballots. The FPCA serves as both a voter registration application and an absentee ballot request application. The voter will be mailed absentee ballots for all federal elections during a calendar year, unless the voter states s/he wants ballots for a specified time frame or only for a particular election. If the voter's address changes during the calendar year, the voter needs to complete and submit a new FPCA form. UOCAVA ballots must be ready 45 days before federal elections.

Federal Post Card Application (FPCA)

7. I am a college/graduate student. Where should I get my absentee ballot?

In Iowa, students have the option to vote either at home or in their college town. For more information about student options, go to the Secretary of State's College Voter Information page.

College Voter Information

8. I have moved. Can I request a ballot? Which address should I use?

If you are currently a registered voter and you moved within Story County, fill out the absentee request form with your new address. This allows us to update your voter registration with your new address. If you are a new registrant in Story County, complete both a voter registration form and an absentee ballot request and submit them to the Auditor's Office.

Absentee Ballot Request Form

9. Can I request a ballot by email or fax?

Yes, however, in order for your vote to be counted, you must send us the original signed request.  You may fax or email a scanned copy of a completed request form. Fax to (515) 382-7221 or email auditorweb@storycountyiowa.gov. Requests must be received no later than 5:00 p.m. on the 15th day before an election. The original request document must be postmarked by the request deadline (15 days prior to election) and must be received in the Auditor's Office by the close of polls on Election Day (8 pm). [IA 721 - 21.2(2)]

Iowa Admin Code 721.21.2

10. Can I request an absentee ballot for someone else?

You may pick up a request form for someone, have them sign it, and bring or send the form back to our office.

A person who has been designated to have power of attorney (POA) by a registered voter does not have the authority to request or to cast an absentee ballot on behalf of the registered voter. Absentee Ballot Request Form

11. Can I pick up an absentee ballot for someone else?

Again, you may pick up a request form for someone else, but we must mail the ballot directly to that voter. You may mail multiple requests in the same envelope. Absentee Ballot Request Form

12. What if I have power of Attorney (POA)?

An individual who has power of attorney does not have the authority to sign a voter registration form, request an absentee ballot, or cast an absentee ballot on behalf of the voter. If a voter is unable to sign, the voter can use a rubber stamp or mark to sign. The voter may also ask for assistance and have someone sign the form on the voter's behalf as long as it is done in the voter's presence and with the voter's permission.

13. Can I take a ballot home with me?

No. Iowa law does not allow us to give you a ballot to take home. You can either vote in our office or we can mail you your ballot.

14. If I lose my absentee ballot, can I get another one?

A voter who has lost an absentee ballot or whose ballot did not arrive in the mail may request a replacement ballot by phone or in writing. A replacement ballot will be sent to the voter with two (2) copies of "Voter Statement--Lost Absentee Ballot." The voter returns one copy to the Auditor's Office and keeps one for his/her own record.

15. How do I return my absentee ballot?

You can return your ballot by mail (postage is paid) or in person.  Official instructions are included with your ballot.

16. Can I return my ballot by email or fax?

No, the actual ballot must be returned.

17. Does the ballot have to be returned by mail?

No. Your absentee ballot may be returned in person or by mail. Return postage is paid.

18. Can I give my voted absentee ballot to someone else to return for me?

You may designate someone to return your ballot under the following circumstances:

The designee is a member of your household 

OR

The designee is an immediate family member

OR

You are disabled and you have designated someone to return your ballot

Directions and rules for designating someone to return your ballot are included in the official instructions included with your mailed ballot.

19. When must I return the voted ballot?

Absentee ballots must be received in the Auditor's Office no later than the close of polls (8:00 p.m. for all elections) on Election Day. Your voted absentee ballot must be returned to the Auditor's Office (not your polling place). If you return your voted ballot by mail, your ballot must be received by the close of polls on Election Day.

20. If I request an absentee ballot, can I change my mind and still vote at my regular polling place?

You may mail or return in person your absentee ballot to the Auditor's Office with the words "DO NOT WANT--WILL VOTE AT THE POLLS" on the outside envelope. This allows the Auditor's Office to void your absentee ballot request. Or you may surrender your absentee ballot to the precinct officials at your regular polling place. You will then be allowed to vote in the normal manner. If you have been issued an absentee ballot and do not bring it with you when you go to the polls, you will have to vote a provisional ballot.

21. How are absentee ballots counted?

All absentee ballots remain sealed in their affidavit envelopes until Election Day [NOTE: the Special Board may convene and begin opening envelopes on the Monday before election day if the volume of absentee voting warrants it]. On Election Day, the bipartisan Special Board removes the ballots from the affidavit envelopes and feeds them into a ballot scanner. The results are not tabulated until the polls are closed. For any provisional ballots accepted for counting, members of the Special Board reconvene to examine and count them prior to the canvass of votes.

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Auditor & Elections - Drainage Districts

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1. What is a drainage district?

Drainage districts have been established for the drainage of surface waters from agricultural and other lands for the protection of said lands from overflow when said protection is a public benefit or is conducive to public health, convenience, and welfare (Section 468.2, State Code of Iowa).

2. Who sets up drainage districts?

Drainage districts are established by the Drainage District Trustees at the request of the land owners within the proposed district (Section 468.6-468.8). Petitions and actions to establish are kept in the minute books in the County Auditor's office.

3. What are assessments for?

Assessments are made as necessary to pay for engineering costs, improvements, and repairs within a given drainage district.

4. How is my assessment determined?

Assessment or classification of land in a drainage district is based on the benefit that land is seen to receive from being in the district. The original assessed value of any parcel of land within a district was set when that district was established and is the basis for all assessments unless the district is reclassified by the trustees (Section 468.49).

5. Who are the trustees?

Under the Code of Iowa, Chapter 468, the County Board of Supervisors act as Drainage District Trustees in all District matters. The land owners of a particular district may, if they wish, elect their own trustees and maintain the district themselves.

6. Can the trustees make repairs without my consent?

Yes. The trustees are required by the Code of Iowa (Section 468.126) to maintain all drainage districts at their original capacity. Notice of repairs is only required when the cost will exceed $20,000 or 75% of the original assessed value of the district, whichever is greater.

7. Can I get out of the district?

NO, unless the district is dissolved (Sections 468.250-468.261).

8. Where are the drainage district records kept?

All drainage district records are kept in the County Auditor's Office.

9. Where can I complain about drainage problems?

Drainage district repairs are generally done by the County Engineer and requests for repairs should be directed to that department. Other complaints, problems, or questions can be directed to the drainage clerk in the Auditor's Office or to the drainage district trustees. County Engineer

10. Who pays for drainage district repairs?

Property owners within a district pay for all its maintenance and repairs. The County Engineer's Office or an independent contractor hired by the trustees will do the work and bill the cost to the district. Members of the district pay based on the proportion of the original assessed value of their property to the original assessed value of the entire district.

11. Why are the drainage assessments not proportional to property valuation?

Assessments are computed as a percentage of the original assessment which is based on the benefit that a property is seen to receive by being inside the district (see next question).

12. Why is my assessment $25.00 when my neighbor's is only $7.00?

Assessments are based on the benefit a particular property receives from the district. Properties near the bottom of the district or adjacent to a district tile line will generally pay more than properties at the top of the district or that are not close to a district tile. This is because the tile lines run through the lowest areas which would have the worst flooding if no tile was present. You can consult district maps (available through the drainage clerk) to determine your property's location within the drainage district in relation to the district tiles.

13. I've lived here for years and never gotten a drainage bill. Why now?

Drainage districts are not levied on a regular basis. When a district is levied the trustees set the percentage such that a surplus (usually around $2,000) remains after all bills are paid. The district will not be levied again until its funds are depleted. Depending on the amount of work required in the district, some districts are levied every two years while a few have gone 50 years or more without a levy. The norm is every 4-5 years. To find out when your district was last levied, contact the drainage clerk.

14. I just purchased this property and got a drainage bill. The previous owner paid me for property taxes due. Should they pay for this as well?

NO - Drainage districts are levied when district funds drop to zero. The levy creates funds to pay for future expenses, not past ones.

15. What happens if I don't pay my assessment?

Delinquent drainage assessments become a lien on the property (Section 468.51). The property can then be sold for back taxes/assessments just as it can be sold for non-payment of property taxes (Section 468.158-.162).

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Auditor & Elections - Real Estate & Property Records

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1. What information is available online?

In conjunction with the Recorder's Office, we have scanned our transfer books, original plats, and other property records.  These images are rendered online just as they appear in the original books.  View records here.  

If you have a parcel number or a property address, you can find the following information on the Story County GIS Property website:

• Aerial views and maps via ArcIMS
• Appraisal report
• Last sale amount
• Taxation and valuation
• Ownership
• Property photographs

Always use original recorded documents to answer legal and survey questions.

Story County GIS Property

2. How can I research the history of a property?

We have grantor and grantee names, instrument numbers, and book and page information for recorded deeds, filed by legal description, in our transfer books going back to about 1860. Please come by the office between the hours of 8:00 AM and 5:00 PM and we will gladly assist you. The office is located at:
900 Sixth St.
Nevada, IA 50201

For copies of recorded deeds and surveys, contact the Recorder at (515) 382-7231. For assessment questions, contact the Assessor at (515) 382-7320 (contact the Ames Assessor for Ames properties). For current tax information, contact the Treasurer at (515) 382-7331.

3. What is a parcel number? How do I find the parcel number of a particular property?

A parcel number is a unique 10-digit number assigned by Story County (Ames parcel numbers are assigned by the Ames assessor following the same numbering convention) to each tax parcel. It may also be referred to as a geo or map reference number or parcel ID number (PIN).

Sample layout: XX-XX-XXX-XXX = Township-Section-Block-Parcel

These numbers are different from the Section Township and Range numbers assigned by the United States Geological Survey.

Parcel numbers can be determined by searching by address on the GIS Property website or by calling the Auditor's Office and supplying us with the property address or owner's name. Parcel numbers are also printed on tax statements and assessment notifications. Geo Numbering in Story County

4. How do I change the mailing address for a property?

Please fill out a Request to Change Mailing Address for Story County Property Records and mail it to our office. You may also fill out the same form in our office. We cannot change this information over the phone. Request to Change Mailing Address - RE

5. What if my name is misspelled on a property?

If the misspelling is a data entry error, we will fix it based on the recorded document. However, if the error comes from the recorded document, a corrected document needs to be recorded in order for us to make the change.

6. Is there a military exemption or family farm credit or homestead credit on a property?

Please call us at 382-7210 for information on a particular property. For more information on credits and exemptions, go to the Iowa Department of Revenue Property Tax Credits and Exemptions page or the Assessor's Credits and Exemptions page. Most applications for credits and exemptions are filed with the Assessor (Ames Assessor for Ames properties).

Story County residents, except those residing in the City of Ames, may now apply online for homestead credit and military exemptions. Property Tax Credits and Exemptions - DOR

7. Why does a deceased person's name still appear on a property?

Under many circumstances, we cannot remove a name without a recorded document (affidavit, change of title, court officer deed).

In the case of a life estate, we can remove the life estate if there is proof that a person is deceased (recorded death certificate).

Many estates are not filed with the clerk of court because spouses will own everything jointly. In the case of property held in joint tenancy with right of survivorship solely with the surviving spouse, an affidavit of surviving spouse may be recorded if the decedent died on or after January 1, 1988 (Iowa Code Section 558.66). For deaths occurring before 1988, we can remove a name based on a recorded death certificate.

For questions about deeds, please call 515-382-7214. Code of Iowa §558.66

8. Where can I find a cemetery deed?

We do not maintain records of cemetery deeds in the Auditor's Office; they are handled directly by the cemeteries.

The Story County IAGenWeb website lists cemeteries by township and also maintains many other links of genealogical interest, including cemetery records. Story County Cemeteries Map

9. How can I get the legal description of a property?

We have tax descriptions in the Auditor's Office. For a legal description, we can supply the Book & Page or instrument number for the deed and you can contact the Recorder's Office for the recorded deed.

You may also register (it's free) at Iowa Land Records where you can search online for recorded documents, including deeds. Iowa Land Records (registration required)

10. Can I get a map of the county? How about a map of my property?

Story County's E911 committee periodically updates its countywide map. These are available, free of charge, in most county offices on a first-come, first-serve basis.

You can get photocopies of the Auditor's plat maps for 25 cents a page (50 cents per fax page). Custom maps from the county's GIS software, in printed and digital format, can also be ordered based on the county MAPS price list. Maps

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Auditor & Elections - Voter Cards

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1. What is a voter confirmation card?

The voter confirmation card is your record of your voter registration. It also provides you with your polling place information.

If you do not have an Iowa driver's license/non-operator ID, the voter confirmation card also includes a voter ID that includes a barcode and four-digit personal identification number (PIN).

When you register to vote or update your voter registration, the Auditor's Office prints out and mails you a voter confirmation card. You will also receive a new card if your polling place changes permanently.

If you need to update your registration information, please submit a new voter registration form. Changes to your voter registration record cannot be made via phone or email.

If you do not receive a card within two weeks of your registration, please contact our office at (515) 382-7210.

2. Do I need my voter card to vote?

Yes, IF you do not have an Iowa driver’s license or Iowa non-operator ID. No, if you do have an Iowa driver’s license/non-operator ID that is unexpired or within 90 days past the expiration date. You will use your Iowa DL/ID as your identification to vote. The voter confirmation cards issued to registered voters lacking an Iowa driver’s license/non-operator ID include a Voter ID Card. Voter ID cards must be signed before you enter your polling place. The Voter ID Card also includes a scannable barcode and a four-digit PIN. This PIN is required on any request for an absentee ballot. Other acceptable forms of identification (must be current, valid and contain an expiration date): - Out-of-state driver’s license/non-operator identification card - US passport - US military or veteran’s ID - ID card issued by an employer - Student ID issued by an Iowa high school or college NOTE: Older versions of the Iowa State University ID cards do not have an expiration date and therefore are not valid for this purpose.

3. What is the Voter ID Personal Identification Number (PIN)?

The Voter ID PIN is a four-digit number, randomly assigned to each voter. The PIN only prints on the voter confirmation cards sent to those registered voters who do not have either an Iowa driver’s license or Iowa non-operator ID. For voters without an Iowa driver’s license/non-operator ID, the PIN is required information on any absentee ballot request submitted by the voter.  Any registered voter may request a PIN card, but only voters lacking an Iowa DL or non-operator ID card will be automatically sent a PIN card.  State law prohibits County Auditors from mailing PIN cards to registered voters without request.

4. Why didn't I receive a card with a PIN?

Registered voters who have a valid Iowa driver's license or Iowa non-operator ID are not issued a voter confirmation card with a PIN.  These voters may request a PIN card by contacting the Auditor's Office.

5. I have a voter card that was mailed to me prior to November 17, 2017? Can I use it for voting purposes?

No. The previous version of the voter confirmation card is not acceptable as proof of identity for voting purposes.

6. I can't find my card. Can I get a new one?

Yes. New cards are available upon request from the voter. The voter may request a new card by phone, email, or in person, if certain questions can be answered. Please note we cannot change or update any of your voter information along with such a request. If you need to update your name, address, party affiliation, or anything else, you must submit an updated voter registration form.

You cannot request a card on behalf of someone else.

Our office normally processes cards every business day.

7. I use a PO Box. Why is a street address listed on my voter card?

Voter registration requires a physical address (not a PO Box) to determine your precinct and polling location. This may differ from your mailing address.

8. What's my political affiliation?

One of five (5) designations will appear on your voter confirmation card in the party area (upper left corner under date of birth): No Party, Democrat, Republican, Iowa Green, or Libertarian 

NOTE: The Libertarian Party and the Iowa Green Party are legally termed a "political organizations" and do not hold a primaries.  Only the Democratic and Republican parties have party status in Iowa.

9. Why are two polling places listed?

One is your polling place for federal elections, and one is your polling place for the regular city-school elections. These may be the same or they may be different.  For any election, always check the polling place list for that particular election as temporary polling locations may be in use.

10. If I come to the office to register, can I get my voter card that day?

No. We are required by law to mail you your card. Our office normally processes cards every business day.

11. What is the Voter ID Number?

This is an unique, computer-assigned ID number generated by the state-wide voter registration system to aid in the processing of voter records. It is the number printed above the General Polling Place information.

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Community Services

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1. Can you help me find an apartment?

Our office does not assist with locating housing, but our staff will refer individuals to:

• Rental agencies
• Central Iowa Regional Housing Authority (CIRHA), for subsidized housing
• Newspapers
• Yellow Pages
• http://www.iowahousingsearch.org
• www.apartmentfinder.com/iowa/ames-apartments
• www.rentames.com
• www.apartments.com
• 
  

2. Can you assist with gasoline or bus tickets?

Gasoline or bus ticket assistance is only available for transient individuals who are leaving the state of Iowa.

3. Do you pay deposits?

No, this office does not assist with any type of deposit. Referrals are made to other local agencies for deposit assistance.

4. How can I get rent or utility help?

Centralized Intake:   Story County General Assistance in conjunction with Good Neighbor Emergency Assistance and The Salvation Army is providing a Centralized Intake process for rent and utility assistance for Story County Residents.  Applications for rent and utility assistance can be made at Story County General Assistance, one  application, one location for assistance from multiple agencies.  Service Coordination is also available to assist interested applicants in connecting to other resources, services, and supports.

Please contact our office at (515)-663-2930 to schedule an appointment. 

5. Do you assist with grocery vouchers?

Individuals requesting grocery vouchers are referred to local food pantries and the Department of Human Services to apply for food assistance. Community Services may assist on a case-by-case basis when all other resources are exhausted.

6. How do I get help to receive and/or pay for mental health and disability services (including intellectual/developmental disabilities and brain injuries)?

Contact CICS (Central Iowa Community Services) by calling 515-663-2928. 

You can also find more information at the following website:

CICS Mental Health & Disability Services

7. How do I get a Case Manager?

Story County no longer operates a Case Management program as of July 1, 2016. If you are interested in Case Management services, please contact a Service Coordinator in our office to assist you with referrals to access this service.

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Conservation

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1. Can I dig wildflowers out of the ditch?

No. The Integrated Roadside Vegetation Management (IRVM) program has spent many years restoring and establishing native plantings in the road ditches for wildlife habitat and travelers' enjoyment. The ditches and the plants in them are the property of the county.

2. Do I have to use non-toxic shot in any of the public hunting areas?

It is unlawful to hunt migratory game birds or resident game or furbearers with a firearm while possessing ammunition other than nontoxic ammunition approved by the U.S. Fish and Wildlife Services in all SCC owned and managed areas. Skunk River Flats, Doolittle Prairie, and Colo Bog are not subject to this regulation but are subject to all State wildlife regulations.

3. What if I want to have a large event in a SCC area?

If your event will have 250 people or more, or you are charging a fee for admission or services, you will need to apply for a special events permit with our office at McFarland Park.

4. Can I ride an ATV in Story County Conservation areas?

No, we do not currently allow ATVs on any of our areas.

5. Can I pick flowers out of the prairie?

No, State Code 461A.41 prohibits the collection or defacement of plants, flowers, or fruits. Prairie seed may not be collected from any SCC area without prior written permission from the director or authorized representative.

6. Can I snowmobile in Story County Conservation areas?

Snowmobiling is allowed on the lake ice only at Hickory Grove, East Peterson, and West Peterson Parks, and on the Praeri Rail Trail and Heart of Iowa Nature Trail when there is measurable snow.

7. Can I target / trap shoot on county areas?

We do not allow target / trap shooting on any of our areas. There are several private ranges in the area and we also encourage membership in the two area Isaac Walton Leagues.

8. Can I use a tree stand on SCC areas?

Yes, but it must be portable, capable of being moved by one person from one location to another, capable of being removed daily, and can not cause damage to any natural feature.

9. How big do bass have to be before I can keep them?

All state regulations apply to our areas. For lakes, the minimum length for black bass (largemouth, smallmouth, spotted) is 15-inches. Streams have a 12-inch minimum length.
For more complete information on length limits and special restrictions obtain a copy of the Iowa Hunting, Fishing, and Trapping Regulations from your local sporting goods store.

10. How do I remove a wild animal from my property?

Story County Conservation personnel will not physically respond to wildlife calls. Contact your local DNR Conservation Officer.

11. I know that Peterson Park is Bow and Shotgun only, but can I use a black powder gun?

Yes, black powder rifles are allowed. No rimfire, center-fire rifles or handguns are allowed.

12. Is a keg of beer allowed in a county park?

Kegs are allowed by permit only at Dakins Lake and at Oriole Ridge Lodge, Snow Bunting Lodge and Meadowlark Shelter at Hickory Grove Park.

13. Is paintball allowed in public hunting areas or parks?

Paintball is not allowed in any area owned or managed by Story County Conservation. The Iowa Department of Natural Resources also does not allow paintball on areas they own or manage.

14. Where can I let my dog run / swim free?

All pets must be on leashes at all times in our areas designated as refuges. In addition, pets must be on leashes from March 15 - July 15 in our public hunting areas. Leashes should not be longer than 6 feet.

15. Where do you allow horses?

Horses are allowed on all public roads and parking areas. They are also allowed on designated trails, which include the Heart of Iowa Nature Trail and the Praeri Rail Trail ( please stay on the grass); all the trails at Peterson Park; and the section of the Skunk River Greenbelt from E-18 to the Anderson Canoe Access (150th Street).

16. Why are beach hours different from park hours?

Our beaches are open from sunrise to sunset. Public safety is our prime concern. It becomes more difficult for rescue operations to be successful in the dark.

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Emergency Management

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1. Where can I find disaster relief information?

Story County Emergency Management is only associated with disaster relief funds established by a state or federally declared disaster. We will post disaster relief information on this site as it becomes available.

2. Where can I find volunteer opportunities?

The Central Iowa Retired and Senior Volunteer Program (RSVP) recruits, trains and manages disaster response volunteers on behalf of Story County Emergency Management. Disaster response volunteers can be 18-years-old and older.

RSVP also affords other volunteer opportunities throughout Story County for non-disaster related needs. Central Iowa RSVP can be contacted at (888) 781-7787 or (515) 292-8890.

3. Who should I call if my outdoor warning sirens do not activate?

Contact your local city officials, such as your mayor, city clerk, or Public Works Department. They will follow up with the proper agencies.

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Engineer

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1. Why is there a row of rock along the side of the gravel road?

Our motor grader operators often leave a small row of rock (windrow) on the side of the gravel road. Especially during dry times of the year, blading the loose material over the side of the roadway will reduce the washboarding of the gravel roadway and will provide a smoother driving surface. This material is then spread back over the roadway and can fill in depressions in the roadway when needed. The ideal time to do this is after a rain event so that the wet gravel will be compacted by traffic. Windrows are also removed by the motor grader before winter so that this material is not pushed into the ditch by the snow plows.

2. How do I apply for a moving permit?

Please fill out the applicable single trip , annual oversize , or annual oversize overweight permit and turn in to the Engineer's office for approval.

3. How do I get dust control?

Information about Dust Control can be found online or by contacting the Engineer's Office.

4. How do I add a new or widen an existing driveway or field entrance?

Fill out section one of the Driveway Permit and then bring it in to the Engineer's office. Payment must be recieved before a field inspection will occur and the driveway cannot be installed until the field inspection is completed.

5. How can I find the traffic count for my road?

View the traffic map for Story County.

6. Where can I get Section Corner information?

Story County’s section corner information is available online at the county's GIS website. View Instructions

7. Have a question about drainage districts?

Review these Frequently asked questions

8. What construction projects are upcoming in Story County?

The current projects for the year are listed here. The county also updates a 5 year program each year. It is available under the

Budget & Program Section.

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Environmental Health

Show All Answers

1. How do I apply for a permit to install a septic system?

To start this process, you must first fill out an "Application for Construction of On-Site Sewage Waste Treatment and Disposal System." Mail or drop off the completed form, along with the current application / permit fee of $150 and the $100 site review fee (payable to: Story County Treasurer), to the Health Department at the address listed on the form.

You may apply and pay online by using the following link: Apply online

Once the application and fee are received by the Health Department, we will contact you to arrange a time to review your site to establish the proper system arrangement.

2. How often should I have my private water supply well tested to ensure the water is safe to drink?

Our office recommends a yearly water test to ensure that your drinking water supply is safe to drink. Contact us at (515) 382-7240 for more information or to arrange a water supply test.

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Facilities Management

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1. How many of your buildings use geothermal for its heating and cooling?

We have three buildings utilizing geothermal: the Human Services Center, the Justice Center, and the Administration Building. Our most recently updated Community Life Building uses a variable refrigerant flow (VRF) heating and cooling system. For more information, please visit The American Institute of Architects (AIA) for more information.

2. Is your department the one that I visit to reserve camping sites?

No, you would need to visit theConservation and Parkspage.

3. What is the Facilities Management Department and what does it do?

Our department maintains and cleans the Administration Building, Engineer’s main building, Justice Center, Human Services Center, and Community Life Program’s buildings. View a complete definition, of Facility Management for more information.

4. What is geothermal and how does it work?

A geo exchange heat pump uses the earth's geothermal heat to keep the building comfortable year-round. In the winter, it transfers usable heat from the ground or groundwater into the building. In the summer, it cools the building by reversing the process.
For more information, please visit Iowa Geothermal.

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Fines Recovery & License Reinstatement

Show All Answers

1. I am trying to renew my vehicle registration but there is a hold out of Story County for unpaid fines. I can’t pay the full amount - can I get on a payment plan and get my tags?

Yes, fill out the application and email or mail it to:
126 S. Kellogg
Suite 203
Ames, IA 50010

If you qualify for a payment plan you will be required to make an upfront payment of 20% of the total you owe in Story County or $100, whichever is greater, and monthly payments thereafter. Fine Recovery & License Reinstatement Application

2. My driver’s license is suspended because I have an unpaid ticket. Can I get my license back while I am making payments?

Not all situations qualify but in many cases yes. If you qualify you will need to provide proof of insurance and income.

3. My driver’s license is barred. Can I get my license back through this program?

You must apply for a temporary restricted license / work permit thought the Department of Transportation (DOT) by calling (515) 244-9124. Contact this office after you have a written response from the DOT for more information.

4. How do I get on a payment plan?

Complete the program application and email or mail to: 126 S. Kellogg
Suite 203
Ames, IA 50010 Program Application

5. I am on probation. Can I still set up a payment plan?

Yes. Complete the program application and email or mail to: 126 S. Kellogg
Suite 203
Ames, IA 50010 Program Application

6. Can I make my payment with a credit card?

Yes. www.iowacourts.gov

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Geographic Information Services

Show All Answers

1. What is GIS?

GIS (Geographic Information Systems) is a collection of computer hardware, software, and geographic data for capturing, managing, analyzing, and displaying all forms of geographically referenced information.

GIS organizes geographic data as vector or raster layers on a map. Each layer has an associated database containing attributes for every graphic feature. This makes attribute queries and spatial queries very powerful. A user can search for all of the commercial land in a city (attribute query) and display those properties on the map. All properties within 100 feet of a river can also be selected (spatial query) and the user can analyze the associated database information.

This technology allows for tables from multiple databases to be joined together for enhanced queries and reports. For example, ownership and other property data from the county real estate system can be tied to the parcel layer. The ability to integrate data from a variety of sources enhances the analysis users can perform and saves time by having the information in one application.

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Information Technology

Show All Answers

1. I’ve got a question about Story County. Are you the Information desk?

No. We are happy to help you with any questions you may have about the county's communication and computing operations including the website, but we are not the general information contact for questions about the county. You may use our website or contact the corresponding departments directly by phone. Although "Information" is in our department's title, we are in charge of communications and data processing for the county. Staff Directory

2. I got a virus from a storycounty.com e-mail address -or- someone says I sent them an infected e-mail from my storycounty.com e-mail address. Why is this?

Learn more about this topic in the comprehensive answer.

3. What does Information Technology do?

Story County Information Technology (IT) is an internal service and support program for the operating units of the County. We are in charge of maintaining and developing computer and communications services for the governmental bodies of Story County. These responsibilities span from desktop PC service and maintenance to networking, security, programming, and development of the county's website(s).

4. How do I set Google Chrome as my default web browser?

On your computer, click the Start menu

Type Default Apps in the search

Click Default Apps to set your default programs

Scroll down and select Google Chrome

Click Set this program as default

Click OK

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Main

Show All Answers

1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

3. Will Story County link to my website?

GENERAL POLICY

Story County, Iowa has adopted a policy on links from the County's website at www.storycountyiowa.gov. Story County limits links only to those sites which promote Story County government, as well as links to other government and educational institutions.

POLICY 

Story County only permits electronic links from the County's website when meeting the following conditions, and only after written submittal of the Website Link Request-Story County, Iowa, to Story County is approved by the County Outreach and Special Projects Manager. Such approval shall be based upon information in the Website Link Request - Story County, Iowa showing that the applicant meets at least one of the following criteria:

• The State of Iowa, the Federal Government or other local government agencies or an agency thereof;
• An educational institution in the State of Iowa funded with public funds;
• A not-for-profit corporation organized under the laws of the State of Iowa which promotes the welfare, environmental welfare, and/or tourism of Story County, Iowa;
• A commission or agency funded in whole or in part by the Story County, Iowa;
• A party that has an established partnership with Story County and which promotes the welfare, environmental welfare, tourism and/or industry of the County.
• Emergency management issues.
• Other links may be considered by the Board of Supervisors upon official request.

Placement of the link is at the sole discretion of Story County.

Those websites for which links have been approved and placed on the Story County website are not controlled, maintained, or regulated by the County or any organization affiliated with the County, and Story County is not responsible for the content of those websites. Use of information obtained from those websites is voluntary, and reliance on that information should only be undertaken after an independent review of its accuracy. Reference at those websites to any specific commercial product, process, or service by trade name, trademark, or otherwise does not constitute or imply endorsement or recommendation by Story County.

Links to websites may be terminated if Story County determines in its sole discretion that the linking party ceases to meet the criteria as outlined in this policy.

Website Linking Request Form

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Motor Vehicles

Show All Answers

1. How long do I have to transfer a vehicle?

The new owner has 30 days to present the properly assigned title to his/her county treasurer so that a title can be issued in the new owner’s name. Penalties will apply after 30 days.

This includes purchasing, dropping or adding a name to a vehicle or a vehicle is gifted to you, etc.

2. What happens if I don't transfer a vehicle within 30 days?

The vehicle is not to be used on Iowa roadways. Penalties will be applied. If you have credit from a vehicle you sold, you will still be able to get that credit as long as it is within six months from date of sale of that vehicle.

Story County Treasurer's Office highly suggests that you do not wait until the last day to transfer the vehicle. If additional information is needed and you are sent away penalty will still begin 30 days after the date of sale.

3. Where do I place my new registration sticker?

For a large Iowa Standard Number License plate, place the Registration Renewal Sticker in the bottom, left corner of the rear license plate.  If there is a sticker already on the license plate from a previous renewal, place the new sticker on top of the previous year's sticker. See diagram below:

For a small motorcycle/small regular trailer, place the Registration Renewal Sticker in the top, left corner of the rear license plate.  If there is a sticker already on the license plate from a previous renewal, place the new sticker on top of the previous year's sticker.  See diagram below:

For any DNR license plates (Goldfinch, Deer, Eagle, Pheasant, or Trout), place the sticker in the bottom, right corner of the rear license plate.  If there is a sticker already on the license plate from a previous renewal, place the new sticker on top of the previous year's sticker.  See diagram below:

Previous years stickers can be removed and disposed of. Be sure the current year sticker is going to adhere to the plate.

4. When will I be issued the NEW Regular County Plate design?

In August 2017, a
new plate design was voted on at the Iowa State Fair (See Below). The previous
plate design will be issued until individual county treasurers deplete their
existing inventory. Contact your local treasurer prior to ordering to see if
the new design below is available in your area. Plates such as collegiate, DNR,
and government designs will not change. 

Residents
will not be issued a no cost plate with the new design until the 10-year
replacement cycle. If a resident would like to update to the new design it will cost $5.00 and the old set of plates will need to be returned to your local county treasurer’s office.

5. What does the name connector "and", "or" mean on the face of my vehicle title as it relates to selling my vehicle?

The name connector "and" means that both owners that are listed on the vehicle title will have to sign as sellers when the vehicle is sold. The name connector "or" means that only one of the owners that are listed on the face of the vehicle title will have to sign as seller when the vehicle is sold. 

When applying for a replacement title both owners are required to sign the application regardless of the connector of "and" or "or".

6. Where is the title to my small trailer?

Iowa does not issue a title for a trailer that weighs under 2000 pounds. The ownership document is the registration, and you may sign it over to a new owner by completing the bottom of the registration where it says: Date of Sale, Purchaser, Address, and Signature of Seller.

7. How do I apply for a lost or replacement title?

Complete form Application for Replacement of Iowa Certificate of Title to a Motor Vehicle (Form 411033). The application must be signed by all owners. If there is an open lien on the vehicle, the application will need to be signed by the lien holder.

If there is an open lien on the title, but the lien holder does not have an interest in the vehicle any longer, they may complete a separate notarized Cancellation of Security Interest (Form 411168). A letter from the security interest holder on their letterhead paper is acceptable if it has the following information: make, year, VIN, owners name(s) and address, and the letter must be notarized.

Once the application is received either in person or by mail there is a mandatory 5-day waiting period before the replacement title is issued. The fee for a replacement title is $25.00.

8. What forms of payment are accepted?

We accept cash, checks (out-of-state is acceptable), money orders, cashiers’ checks, and bank drafts. Debit Card transactions with a non-refundable $2.00 service delivery fee. We also accept credit cards (Master Card, Discover, and Visa) with a non-refundable 2.25% service delivery fee. Online E-Check is accepted with a non-refundable $0.25 service delivery fee. 

Service Delivery fees are not set or retained by the county and are non-negotiable.

$20.00 Service fee assessed on any Returned Payments.

9. Does Story County provide Iowa DOT Driver's License services?

No. Story County Treasurer’s Office does NOT provide Driver’s License services.  Customer will need to contact Iowa DOT Driver’s License station located in Ames. Phone: 515.296.2393 

10. How do I put my vehicle/plates in legal storage? What is legal storage?

In order to store the vehicle/plates legally, the vehicle must currently be registered. The plates and the current registration need to be surrendered at the County Treasurer’s Office so that the State Motor Vehicle System can be updated and the registration stamped "STORED". Once the plates have been surrendered and registration marked you will not be required to pay the yearly registration fees. This also means the vehicle cannot be driven on the roadway at any point. Storage of a vehicle for less than 13 months is not suggested as one full year registration is paid no matter how long the vehicle has been stored.  

To pull the vehicle out of Storage you will need to stop in your county treasurer's office and one full year registration fee will be collected. New plates and registration will be issued at the time of payment.

Storage of a vehicle does not work for driver's license reinstatement programs.

11. When can I renew my plates?

One month prior to your renewal month, your renewal month, or the month following to renew without penalty. When the last day of the month that a vehicle registration is due falls on a Saturday, Sunday or a holiday, the payment deadline is extended to include the first business day of the following month.

Prior Month	Registration Month	Vehicle Delinquent
December	January	March 1
January	February	April 1
February	March	May 1
March	April	June 1
April	May	July 1
May	June	August 1
June	July	September 1
July	August	October 1
August	September	November 1
September	October	December 1
October	November	January 1
November	December	February 1

Penalty is assessed at a rate of 5% of the fee due, per vehicle, per month with a $5.00 per vehicle minimum.

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Planning & Development

Show All Answers

1. What is my property zoned?

The majority of land in the unincorporated area of Story County is zoned A-1 Agricultural. This district is primarily intended for agricultural uses. There are some areas of Story County that are zoned for residential, commercial, and industrial uses, as well as areas between Story City and Ames with a Greenbelt-Conservation zoning designation. Please email or call the Story County Planning and Development Department at (515) 382-7245 and we will be glad to help you find out how your property is zoned. You can also go to the County Assessor's page and, in most instances, the zoning is listed in the property report. County Assessor's Page

2. What do I need to know and do to build on my property?

The first step is to find out what your property is zoned, and then if the type of use or building you want to do is permitted in that zoning district. Our staff can prepare a Property Research Report for you, which will tell you all the information about the property and outline all steps for whatever you would like to do. There is a cost of $25 per parcel for property research. Please contact the Planning and Development Department and we will get you started through the process.

3. I've submitted a development application, what's next?

From variances to subdivisions, development requests follow different processes. The Planning and Development Department has developed a set of guides for each unique type of development request to provide an overview of the steps involved. 

4. I am thinking of moving from the city to a county/rural home. What do I need to know?

There are many things to consider when moving to the country. Please review our Guide to Rural Living for some important facts to consider. Guide to Rural Living

5. How do I find a Land Surveyor in Story County?

Story County has multiple Land Surveyors from which to choose. Please use the following link to start your search.

Disclaimer: The information contained in this link is for general information purposes only. The information is provided by Story County and we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the the information, products, services, or related graphics contained within such link for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Story County Land Surveyors

6. How do I stay informed and get involved?

When development proposals are submitted to our department, we notify (by the U.S. Postal Service) property owners within a quarter-mile of upcoming hearings and, if the weather allows, place a large sign on the property. If you are interested in receiving email updates on different projects and proposals, please contact us and we can add your name and address to our email list. Also, if you are interested in serving on the Planning and Development Commission or Board of Adjustment, applications are always welcome.

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Property Tax

Show All Answers

1. Where can I get the latest information or tax statement for my property?

To find the latest information or tax statement for the property, complete a property search on the Beacon - Story County, IA / City of Ames website.

After finding your property, a copy of the current Tax Statement can be located under the section Tax History. On the right hand side click on the Tax Statement/Receipt with the desired year.

Questions can also be directed to the office at 515.382.7330.

2. When are my property tax payments due?

Property tax payments are due in two installments.  The 1st installment is due September 1st with late interest charged beginning October 1st.  The 2nd installment is due March 1st with late interest charged beginning April 1st.

When the last day of the month is a Saturday, Sunday, or holiday, the deadline for remitting tax payments without late interest or additional late interest for delinquent installments is extended to include the first business day of the following month.

Postmark date accepted on property tax payments. (Excludes property taxes sold at Tax Sale)

3. Whom should I contact if my mailing address changes or I have a name change?

Mailing Address changes can be made by submitting a Property Tax Change of Address to the County Auditor.

Legal Name Changes and other changes to property title require that proper legal documentation be prepared and submitted to the County Recorder’s Office.

4. I just purchased this property and I am now being told that I am responsible for the full years taxes, how can this be?

In a typical real estate transaction, taxes are prorated in the closing process and the buyer is either given credit for the seller's portion or the seller pays the taxes directly to the County Treasurer as part of the property sale. Details of how the taxes were handled should be on the settlement statement provided at the closing of your real estate transaction. This can be reviewed with the realtor or the attorney who handled the transfer documents.

5. What should I do if I receive a tax statement on a home I recently sold? Am I responsible for the taxes on the sold property?

The tax statement can be forwarded to the new owners, or return the statement to the County Treasurer with a note indicating ownership has changed.

In a typical real estate transaction, taxes are prorated and the buyer is either given credit for the seller's portion or the seller pays the taxes directly to the County Treasurer as part of the property sale. Details of how the taxes were handled should be on the settlement statement provided at the closing time of your real estate transaction. Contact the realtor or the attorney who handled the transaction to confirm.

Real estate taxes are always a year behind. For instance: the taxes due in September and March cover the time period from July 1 – June 30 of the previous year.

6. What happens if my taxes are not paid by the due date?

Late interest begins on October 1st for the first half and April 1st for the second half payments. Interest accrues on the first day of each month if a tax payment is not paid before the due date. The interest accrues at the rate of 1.5% per month (rounded to the nearest dollar) with a minimum of one dollar. Late interest is added to the unpaid balance of your property taxes.

When the last day of the month is a Saturday, Sunday, or a holiday, the deadline for remitting tax payments without late interest or additional late interest for delinquent installments is extended to include the first business day of the following month.

Taxes that remain unpaid could be subject to tax sale. Once the taxes are sold at tax sale, they are paid by another party. A tax lien is then placed on the property and if it is not redeemed within the time specified by Iowa law, the tax sale certificate holder may initiate proceedings to obtain a tax deed on the property.

If you are mailing your tax payment it is very important that it is at the post office in time for a proper 30th or 31st postmark, which is acceptable.

7. Why am I getting this tax statement when my mortgage company pays my taxes or I set up an auto-pay option??

Pursuant to Iowa law, the County Treasurer is required to mail a tax statement to the titleholder of record on all parcels in the County. Third party payers such as mortgage companies or escrow companies request tax statements from the County Treasurer if they are responsible for paying your taxes. If your mortgage/escrow company is required to pay your taxes, you should retain the tax statement sent to you for income tax purposes.

If you are unsure if the mortgage/escrow company is responsible for the property taxes please reach out to them directly to confirm.

8. Why were special assessment statements mailed to me?

Special assessments are taxes due for public improvements such as the paving of streets, installation of new sewer systems, drainage systems, or sidewalks. Special assessments may also be assessed for delinquent water or solid waste/recycling bills. Counties may send a separate tax statement for special assessments due against a property. The special assessment notice mailed indicates the type of special assessment and how much is owed. In most instances special assessments are due with the first installment of property tax in September.

The rates or charges for the services of sewer systems, sewage treatment, solid waste collection, water, disposal, storm water drainage systems, city utility or enterprise charges are a lien on the property receiving services once they are certified to the County Treasurer if they are not paid to the city as provided by ordinance of city council or resolution of the trustees. A lien on the property has equal precedence with ordinary taxes and may be certified to the County Treasurer and collected in the same manner as taxes. This lien is not divested by a judicial sale.  For more information on this, please refer to Iowa Code 384.67, 384.84, 362.2(2), 331.553.4

Notice: Mortgage or escrow Companies are not responsible or liable to cover special assessments. Confirm with your Mortgage/Escrow company to confirm who will be responsible.

9. What is tax suspension? Can my property taxes be suspended?

Tax suspension means that you will not have to pay your property taxes until the property is sold or transferred to another person.

Your property taxes may be suspended if: You get either Supplemental Security Income (SSI) or
State Supplementary Assistance (SSA), or You live in a nursing home and the
Department of Human Services is paying for all or part of the cost for your
care. You will not have to pay a penalty while your taxes are suspended. The
suspended taxes will need to be paid when the property is sold or transferred.
If you want to, you still can pay your taxes while they are suspended. The
County Board of Supervisors run the tax suspension program. You must give to
the County Board of Supervisors proof that you qualify for property tax
suspension. You do this in the county where your property is located.

10. Is there any type of credit or help available for elderly, disabled, or low-income property owners?

. Applications are available from January through May each year at the County Treasurer's Office.

If you are totally disabled or 65 years of age or older and your total household income is less than the amount set by the State of Iowa, you may qualify for tax relief under the provisions of Iowa Code Section 425.16. Applications are available from January 2 through June 1 each year online or at the Treasurer's Office. Tax credits and exemptions may be reduced pursuant to Iowa Code Section 25B.7. Contact your County Treasurer for further information or to obtain the application forms.

11. Is there any type of credit or help available for low-income mobile home or manufactured home property owners?

If you are 23 years of age or older and your total household income is less than the amount set by the State of Iowa, you may qualify for tax relief under the provisions of Iowa Code Section 435.22. Applications are available from January 2 through June 1 each year at the Treasurer's Office or can be downloaded from the Property Tax Forms. Tax credits and exemptions may be reduced pursuant to Iowa Code Section 25B.7. Contact the County Treasurer's office for further information or to obtain the application forms.

12. What forms of payment are accepted?

We accept cash, checks (out-of-state is acceptable), money orders, cashiers’ checks, and bank drafts. Debit Card transactions with a non-refundable $2.00 service delivery fee. We also accept credit cards (Master Card, Discover, and Visa) with a non-refundable 2.25% service delivery fee. Online E-Check is accepted with a non-refundable $0.25 service delivery fee. 

Service Delivery fees are not set or retained by the county and are non-negotiable.

$20.00 Service fee assessed on any Returned Payments. 

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Public Health

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1. What are the walk-in clinic hours?

Walk-in hours are available for individuals aged 18 years or older at the clinic on Mondays and Wednesdays from 8:00 am through 12:30 pm and on Fridays from 10:00 am through 2:00 pm. Additional information can be found on the MGMC website. MGMC Website

2. Where can I find information about immunization clinics and the Senior Health Clinic hours?

Dates, times, and additional information can be found on the Mary Greeley Medical Center (MGMC) website. MGMC Website

3. Where can I find information related to vaccinations for children?

For information regarding vaccinations for children, please contact a Public Health nurse at (515) 239-6730, toll-free at (800) 529-4610 or via e-mail at publichealth@mgmc.com.

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Recorder’s Office

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1. Can I apply for a marriage license in one county and get married in another county?

Yes, the marriage license is valid in any Iowa county.

2. Who can legally perform a marriage ceremony in Iowa?

A person ordained or designated as a leader of the person’s religious faith or a judge of the supreme court, court of appeals, or district court may perform a marriage ceremony. To schedule an appointment with a judge, call (515) 239-5139.

3. Can you apply for a passport in the Recorder's office?

Yes. We accept applications Monday through Friday between 8 a.m. and 4 p.m. For further details on the application process please click on the "Passports" link on the left side of the Recorder's home page.

4. Do we need a blood test to get married?

No, blood tests are not required.

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Sheriff's Office

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1. What are the hours of the Story County Sheriff's Administration Office?

The administrative offices of the Story County Sheriffs Office are Monday through Friday, 8:00 AM to 4:30 PM., excluding holidays (New Years Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and the following Friday, and Christmas and one additional day).

2. What days are weapons permits issued?

They Story County Sheriff's Office issues weapons permits between 8:00AM and 4:00PM, Monday through Thursday.

3. How do I obtain a permit to purchase weapons?

You must appear in person to the Story County Sheriff's Office, located at: 1315 S. B Ave. Nevada, IA 50201 to apply for a Permit to Acquire. 

You must be at least 21 years of age and a resident of Story County with a picture ID (i.e., an Iowa driver's license or Iowa ID card) reflecting a Story County address.

Once you have applied, the Sheriff's Office personnel will run the appropriate background checks. Upon successful completion of the background checks, a fee of $25 will be collected for the Permit to Acquire and will be valid for a period of 5 years. 

4. What are the laws addressing carrying weapons for residences, business owners and land owners?

The law restricting the carrying of weapons does not apply to persons who are in their own dwelling, or place of business, or to persons on land owned or possessed by them. Dwelling included homes, rented apartments, and hotel / motel room. Dwelling does not include hallways, lobbies, and other common areas outside apartments or hotel / motel rooms.

5. Can I carry a weapon in a motor home?

When a motor home is being used as a means of transportation, a permit is not needed if the weapon is unloaded and in a container or package too large to be concealed on a person or inside a cargo or luggage compartment where the handgun is not readily accessible to any person in the vehicle.

When a motor home is used as a residence or place of business, no permit is required.

6. How do I obtain a permit to carry a concealed weapon?

Concealed weapons permit applications must be submitted online with the option to pay using a credit/debit card and requires a valid email address.  For those of you without online access there is a computer kiosk in the lobby of the Sheriff's Office available for public use. All applicants will be required to upload the required documentation that is listed on the application. If you are unable to upload the required documentation, please bring them to the Story County Sheriff's Office located at 1315 South B Ave in Nevada during application hours. Permits will not be approved until we have the required documents. 

A processing fee and convenience fee for all credit/debit card orders will be charged.  Cash payment is accepted if you use the computer kiosk at the Story County Sheriff's Office.

7. How may I legally transport a weapon without a permit to carry weapons?

An unloaded handgun may be transported in a closed and fastened container or securely wrapped package which is too large to conceal on a person, or inside a cargo or luggage compartlinent where the handgun is not readily accessible to any person in the vehicle.

An unloaded rifle or shotgun may be transported if it is taken down or totally contained in a securely fastened case.

8. How do I get a copy of my driving record?

A person may purchase a copy of his / her driving record from any Sheriff's Office in Iowa. You must present your driver's license at the time of your request for proof of identity. There is a $10 fee for the record.

9. What does it cost to obtain a copy of an accident report?

The fee for a copy of an accident report covered by our office is $5. The actual copy of e report may only be obtained by the persons involved, or their designee (ie: Insurance Companyr Attorney, etc. ).

10. How do I check to see if someone is a registered sex offender?

You may come to the Sheriff s Office during normal business hours and complete a Request for Registration Information. You will need a name, and current address, or date of birth. We also have available to the public a book containing the at-risk offenders registered in Story County. The State of Iowa Division of Criminal Investigation also has an offenders web site. Iowa Sex Offender Registry

11. Where can I get information on Sheriff Sales?

Sheriff Sales are published pursuant to the Code of Iowa section 626.75, twice prior to the sale date under the legal ads with The Tribune, Ames, Iowa. We do compile a list of pending sales and they are posted in the lobby of the Story County Courthouse, located at 1315 South B Avenue, Nevada and can be viewed there.

All upcoming Sheriff's Sales can also be viewed on our website.

12. If I am interested in bidding at a Sheriff Sale what do I need to do?

You must appear in person at the time of the sale and have a letter of credit from a bank and / or lending institution. We will take the names of participating bidders and view their letter of credit. In most cases we will have a written bid from the plaintiff / plaintiff's attorney in the case. The bidding will begin with a written bid figure. If you are the successful bidder you will then be allowed to leave to obtain the cashier's check, money order or cash and return to the Sheriffs Office the same day to complete the paper work. All checks, money orders, etc. should be made out to the Story County Sheriff.

Note: All potential buyers of property sold at a Sheriffs Sale should be aware that all Sheriff Sales sell only the defendant's right, title or interest to the described property. Any legal questions regarding title, liens, etc. should be directed to your legal counsel.

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Sheriff's Office - Field Services

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1. What is the difference between a sheriff’s deputy, a police officer, and an Iowa State trooper?

All three are peace officers and are authorized under the Iowa Code with identical police powers anywhere in the State of Iowa.

• A deputy sheriff works for the County Sheriff’s Office. The State of Iowa is divided into 99 counties. The Story County Sheriff’s Office provides law enforcement, plus operates the county jail and courts. Some independent cities provide their own police force. In Story County, there are rural towns that do not have local law enforcement. Many towns contract with the Sheriff’s Office for law enforcement. This contract provides all the services of a normal police department (including extra services such as SWAT teams, specialized detective services, and emergency services)


• A police officer works for a specific community (i.e., the Ames Police Department).


• In state-operated facilities, the Iowa Department of Public Safety provides law-enforcement functions. The Iowa State Patrol provides traffic-related enforcement in different communities as well as the interstates and highways

2. What happens if I refuse to sign a ticket I do not agree with?

Signing a ticket or citation is not a plea of guilt. Since the officer is charging you with a violation of the law, you could be taken to jail. By signing the citation you are released on your own recognizance and retain the right to show up on your court date to contest the issuance of the citation, or plead guilty by paying the fine.

3. How long will I have to wait for a deputy sheriff to respond to my call?

Calls for service are prioritized based on the level of emergency that each call represents. Certain calls, such as crimes in progress, accidents, and officer safety-related calls, can take priority over nonviolent crimes and report calls. Because emergent calls can require more than one deputy, they may be delayed in responding to a non-emergent call. Dispatch will attempt to advise you if there should be an unexpected delay in the deputy’s response. Please do not use 9-1-1 for non-emergency situations.

4. What kind of training do Story County Deputies receive?

Deputies are trained at the Iowa Law Enforcement Academy for approximately 15 weeks. After the academy is completed, new deputies participate in field training, which lasts on average three months. Deputies continually receive updated training in their career along with training in specialized areas.

5. How are crimes investigated?

When a crime is reported, a deputy responds to the scene. Once the deputy deems the scene as safe, the deputy will begin an investigation if necessary. Depending on the incident, the deputy may perform interviews, seal off the crime scene, and locate evidence. After the preliminary investigation is complete, any follow-up that is needed may be handled by detectives.

6. What happens when an investigation is completed?

In criminal investigations, the case is completed when the suspect has been identified and arrested. At this point, the case is forwarded to the Story County Attorney’s Office for prosecution.

7. How do I avoid getting ripped-off online?

If you are concerned about being defrauded, only buy from sellers in which you initiate the contact (no telemarketers, door-to-door sales, or mail orders).

If you’re using an online auction site, such as eBay: 

• Don’t give away your password or personal details.


• Get to know the buyer or seller. Ask them questions and get their response.


• Understand the auction process, the website’s rules and own safety advice. 

When selling an item, never accept payments for more than the price of the item. Scammers often use counterfeit checks and overpay, asking you to cash the check and return the balance to them. You become responsible for the fraudulent check and are required to repay the financial institution.

Conmen are very good a influencing you to do what they want.

• They might request upfront payments or private information


• They will have a false sense of urgency


• They will include odd, unneeded details


• They will promise giant rewards, lottery wins, lost inheritances, etc…

When in doubt, trust your instincts and don’t buy into them!

8. What are the State of Iowa child restraint laws?

• A child younger than 1 and weighing less than 20 pounds must be secured in a rear-facing child restraint system*
• A child 1 to 5 years old must be secured in a child restraint system (a safety seat or booster seat—not a seatbelt)
• A child from age 6 to age 17 must be secured in a child-restraint system or by a seatbelt
• Rear occupants up to age 18 must be secured by a safety belt

*A child restraint system is a specifically designed seating system, including a belt positioning seat or booster seat that meets federal motor vehicle safety standards (Iowa Code 321.446)

9. I just hit a deer with my car. Do I have to report it?

According to the Iowa Code, if the total damage of property exceeds $1,500, the collision has to be reported to local law enforcement for a State of Iowa DOT report. If the total damage is less than $1,500, the collision does not have to be reported, unless there is road blockage, personal injuries, or damage to someone else’s property. If in doubt, contact law enforcement.

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Sheriff's Office - Support Services

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1. Where can I get information on sheriff sales?

Sheriff sales are published pursuant to the Code of Iowa section 626.75 twice prior to the sale date under the legal ads with The Tribune, Ames, Iowa. We do compile a list of pending sales and they are posted and available for viewing in the lobby of the Story County Courthouse, located at:
1315 S. B Ave.
Nevada, IA 50201

2. If I am interested in bidding at a sheriff sale, what do I need to do?

You must appear in person at the time of the sale and have a letter of credit from a bank and/or lending institution. We will take the names of participating bidders and view their letters of credit. In most cases we will have a written bid from the plaintiff / plaintiff’s attorney in the case.

The bidding will begin with a written bid figure. If you are the successful bidder you will then be allowed to leave to obtain the cashier's check, money order, or cash and return to the Sheriff's Office the same day to complete the paper work. All checks, money orders, etc. should be made out to the: Story County Sheriff. The Sheriff's Office is located at:
1315 S. B Ave.
Nevada, IA 50201

Note: All potential buyers of property sold at a sheriff sale should be aware that all sheriff sales sell only the defendant's right, title. or interest to the described property. Any legal questions regarding titles, liens, etc. should be directed to your legal counsel.

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Veterans Affairs

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1. What benefits am I entitled to?

Call (515) 956-2626 to make an appointment and locate your DD-214 / discharge.

2. Can I get assistance with rent?

You may be eligible for up to $500 in rental assistance. Call us at (515) 956-2626 for more details.

3. How do I get into the Veterans Home?

We have brochures, DVD tours, and applications in our office located at:
126 S. Kellogg Ave. Suite 001
Ames, IA 50010